Refund & Cancellation Policy
How cancellations and refunds work for services from EooT Technologies.
Last updated: 17 October 2026
This Refund & Cancellation Policy explains how cancellations and refunds are handled for services purchased from EooT Technologies (“we”, “us”). It should be read together with our Terms & Conditions and the project agreement or proposal for your engagement, which takes precedence where it differs.
Nature of our services
We provide professional digital services — including website and software development, e-commerce development, AI and automation solutions, and digital marketing — that are customised to each client and delivered in milestones.
Cancellation by the client
- You may request cancellation of a project in writing at any time by emailing admin@eoot.in.
- Work completed and costs incurred up to the date of cancellation are payable.
- Any advance paid for a milestone on which work has already started is generally non-refundable.
Refunds
- Refunds, where applicable, are assessed case by case based on the work completed and the terms of your agreement.
- Approved refunds are processed to the original payment method within 7–14 working days.
- Third-party costs paid on your behalf — such as domain registration, hosting, premium plugins, software licences and advertising spend — are non-refundable.
Subscriptions and maintenance plans
Recurring services such as maintenance, hosting management and marketing retainers can be cancelled with 30 days’ written notice. Fees for the current billing period are non-refundable.
Cancellation by EooT Technologies
We may cancel or suspend services if payments are not made as agreed, if these terms are breached, or if a project cannot be completed for reasons beyond our control. Any refund in such cases will be determined fairly based on the work delivered.
Contact
For any questions about cancellations or refunds, email admin@eoot.in or call +91 96788 29920.